Privacy policy

This Privacy Policy outlines how embi OOC ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you interact with us, whether by visiting optimaloralcare.au, using our services, or making a purchase (collectively, the "Services"). "You" and "your" refer to the user of the Services, including customers, website visitors, or any other individuals whose information we collect.

Acceptance of Privacy Policy
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal obligations, or operational requirements. Revised policies will be posted on the Site, and the "Last updated" date will be revised accordingly.

Information Collection and Use
We collect personal information to provide and enhance our Services. This information varies based on your interaction with us and includes:

  • Direct Information:
  • Automatically Collected Information:
  • Information from Third Parties:

Use of Personal Information
We use your personal information for:

  • Providing Services: Processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns, and facilitating reviews.
  • Marketing and Advertising: Sending promotional communications and tailoring advertisements.
  • Security and Fraud Prevention: Detecting and addressing potential fraudulent or illegal activities.
  • Communication: Providing customer support and enhancing our Services.

Disclosure of Personal Information
We may share your personal information with:

  • Service Providers: Vendors who assist in IT management, payment processing, data analytics, customer support, cloud storage, and shipping.
  • Business and Marketing Partners: Partners, including Shopify, who help us provide Services and advertising.
  • Corporate Affiliates: To operate and manage our business effectively.
  • Legal Obligations: To comply with laws, enforce terms of service, or protect our rights.

User-Generated Content
Any content you post publicly through the Services is accessible to anyone. We are not responsible for the privacy or security of such information.

Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any information.

Children’s Data
Our Services are not intended for children. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention
We implement security measures to protect your personal information, though perfect security cannot be guaranteed. We retain your information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices
Depending on your location, you may have rights related to your personal information, such as:

  • Access and Know: Request access to the personal information we hold about you.
  • Delete: Request the deletion of your personal information.
  • Correct: Request corrections to inaccurate information.
  • Portability: Request a copy of your personal information and transfer it to a third party.
  • Restrict Processing: Request limitations on how we process your personal information.
  • Withdraw Consent: Withdraw consent where applicable.
  • Manage Communications: Opt-out of promotional communications.

To exercise your rights, contact us at embiooc@gmail.com. We may need to verify your identity before processing your request.

Complaints
If you have concerns about how we handle your personal information, please contact us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.

International Data Transfers
Your personal information may be transferred, stored, and processed outside your country, including the United States. We use recognized transfer mechanisms for these transfers to ensure your data is protected.

Contact Us
For questions about this Privacy Policy or to exercise your rights, email us at embioralwellness@gmail.com